Terms of Service

Please read these terms before using Toimii.

Service description

Toimii provides embeddable web components (contact forms, booking widgets, order forms) and a dashboard for managing them. Components are embedded on your site with one embed snippet and deliver submissions to your dashboard.

Your account

You create an account using Google or Apple sign-in. You're responsible for your account activity and for content submitted through your components.

Free trial

New accounts get a free trial with full access. No credit card needed. When the trial ends, your components stop accepting submissions until you pick a paid plan.

Plans and billing

After the free trial, Toimii costs:

• Toimii €10/month (capture tools) or Toimii Pro €29/month (adds booking and ordering). Additional locations €5/month each. Toimii Digital is not VAT registered, so no VAT is added to these prices. If that changes, VAT will be added on top as the law requires, and you will be told in advance.
• Billed monthly.
• Cancel anytime. No cancellation fees.

Fair use

Toimii is priced flat because it's built for small and medium businesses, and nearly every customer costs about the same to run. There are no per-submission fees and we don't cap your submissions. There are a few limits, and normal business use never comes near them:

• Submissions — no hard cap. As a fair use guideline, 10,000 per location per month. A single-location business rarely comes anywhere near it.
• File storage — 5 GB per account, included. Enough for thousands of typical attachments. Individual files can be up to 10 MB.
• AI form generation — 200 generations per account per day. Building a form takes one or two.

If you genuinely outgrow these, business is going well and we'd like to hear about it. We'll contact you and agree how to continue, usually a plan that fits your volume. We won't change your price or limit your service without at least 30 days' notice.

Automated or malicious traffic is different: bot submissions, scripted generation loops, load testing against production endpoints, or floods intended to disrupt the service. We rate-limit and block those immediately and without notice, as described under Acceptable use.

Acceptable use

You agree not to use Toimii for:

• Sending spam or unsolicited messages
• Collecting data for illegal purposes
• Abusing submission endpoints (automated or excessive requests)

Your data

Your data is yours. Toimii processes it on your behalf to provide the service. You can export anytime. We don't sell, share, or use your data for ads.

Component embedding

You're responsible for having the right to embed components on the sites where you place them. Toimii shows your visitors a standard privacy notice on your behalf; as the data controller, you remain responsible for making sure they're appropriately informed, and can add your own privacy policy if your use requires it.

Service availability

Toimii is provided on a best-effort basis. We aim for high availability but don't guarantee a specific uptime SLA. We'll communicate planned maintenance in advance when possible.

Limitation of liability

To the extent permitted by Finnish law, Toimii's liability is limited to fees paid in the 12 months before the claim. Toimii is not liable for indirect or consequential damages.

Termination

Either side can end the service anytime. You have 30 days to export your data before it's deleted. Toimii may close accounts that violate these terms without notice. If Toimii is ever wound down as a whole, you'll get clear advance notice and a full export window before any data is removed.

Governing law

These terms are governed by Finnish law. Disputes are resolved in the Helsinki District Court.

Company details

Toimii Digital
Private trader (sole proprietorship)
Business ID: 2501710-8
Vantaa, Finland

Last updated: March 2, 2026