Comparison
Toimii vs a DIY contact form
A contact form built by your agency or in-house developer does exactly what you asked for. You also own it: the server, the mail setup, the spam rules, and every change after launch. Toimii is the hosted version — two lines of code, every submission stored with a ticket reference.
At a glance
What you'd build, and what's already there.
| Toimii | A DIY contact form | |
|---|---|---|
| Pricing | ToimiiTwo plans, from €10/month. Unlimited submissions. | A DIY contact formBuild cost up front, then whatever each change costs. |
| Setup | ToimiiTwo-line snippet. Script tag plus a custom element. | A DIY contact formDesign, build, test, deploy — a development project, however small. |
| Hosting | ToimiiWe host the bundle on a CDN. Auto-updates. | A DIY contact formYour servers. You handle uptime. |
| Maintenance | ToimiiNone on your side. No plugins, no spam rules to tune, no version upgrades. | A DIY contact formEvery change is a developer task or an agency ticket. |
| Tools included | ToimiiContact, feedback and a pricing calculator. Booking and ordering on Toimii Pro. | A DIY contact formContact form only. Anything else is another build. |
| Branding | ToimiiLives on your site, your domain, your brand. No iframe. Toimii Pro removes the "Made with Toimii" badge. | A DIY contact formWhatever was built. Restyling means a code change. |
| Submission storage | ToimiiEvery submission stored in your dashboard, encrypted at rest. | A DIY contact formWherever your developer put it — a database, an inbox, sometimes nowhere. |
| Notifications | ToimiiEmail, Slack, generic webhook, mobile push to the Toimii app. | A DIY contact formWhatever was originally built. Adding a Slack channel is new work. |
Where they really differ
A record, not just an email
A hand-built form usually sends an email and stops there. If it doesn't arrive, there's nothing left — no record, no retry, no alert — and the visitor already saw the success message. Toimii stores the submission with a ticket reference before email is attempted, then retries failed sends and logs every attempt.
Change the form without a developer
On a custom form, a new field means editing code and deploying it. The harder ones are worse: file uploads need storage, size limits and expiring download links; a question that appears only after a particular answer needs its own logic. In Toimii both are settings on the field.
Spam rules that change without a deploy
A hand-built endpoint has the spam defences it was given the day it was built, and changing them means changing code. Toimii scores every submission on our side — honeypot, timing, links, keywords, disposable addresses, bot user agents — and flagged ones stay in the dashboard, one click from being restored.
More than a contact form
A custom contact form is a contact form. Bookings mean building again, and so do feedback, ordering and a pricing calculator — each another endpoint to run, another spam target, another set of credentials. All five are Toimii, run from one dashboard.
Frequently asked
We have a developer. Why not just build it?
You can — the form itself is an afternoon's work. What keeps needing attention is everything behind it: storing submissions, retrying failed sends, scoring spam, handling uploaded files, and changing the form again next year.
Can submissions still reach our own systems?
Yes. Every submission can fire an HTTPS webhook carrying its payload, alongside email, Slack, and push to the Toimii app. If your custom form fed an internal system, that path stays open.
Is our data locked in?
No. You can export an account at any time — submissions, bookings, orders, and the files people uploaded — as CSV in a zip, with a schema file describing the columns.
Comparing against something else?
Same breakdown for every alternative. Pick the one you're weighing.
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